Research

When shaping your business strategy, comprehensive insights gathered from customer satisfaction and competitor analysis are indispensable. The key to acquiring the highest-quality information is establishing the right personal contacts.

Customer Retention Anchored in Business Intelligence

At North Point, we understand that customer retention relies on the availability of sound business intelligence, forming the basis for making well-informed decisions.

Efficient Market Research through Telemarketing

Our telemarketing services offer the most efficient way to conduct in-depth market research. At North Point, we're equipped to complete your surveys or create tailor-made solutions to gather, compile, and provide the data that empowers you to adapt to your market dynamically.

Our results not only bolster customer retention but also drive customer recruitment, and the surveys generated by our agents can save your team countless hours while delivering excellent outcomes. Market research conducted by experienced and well-trained telemarketing specialists promises cost-effective answers you can rely on to steer your future business endeavors.

Our Three-Step Approach:

• Initial Analysis: We thoroughly analyze the landscape to identify the most pertinent insights.
• Contact & Identify: We then establish direct connections and identify key players.
• Collate & Report: We methodically compile and present the insights gathered.